FAQ's
Frequently Asked Questions
Q: What is your minimum order?
A: The order requirement for first orders is $100, and $75 for reorders.
Q: How do I know what multiple or pack quantity a particular item is sold in?
A: Order multiples are listed in parentheses ( ) after the price of each item in the catalog. Price listed is for one piece only. In the web store, order multiples are listed by the product name in parentheses ( ).
Q: What types of credit cards do you accept?
A: We accept VISA, MASTERCARD, DISCOVER and American Express (AMEX).
Q: What are your normal business hours?
A: Monday-Friday 8:30 a.m. - 5:00 p.m. Eastern Standard time
Q: How do I apply for Net 30 terms?
A: A fully completed credit application is required. Please allow four weeks to process.
We suggest new customers prepay with credit card or money order to expedite your first order.
Q: How do I order online?
A: Select the "Online Store Wholesale" Button at the top right of the page, or click here.
Q: How do I report damaged items or errors on my order?
A: Fill out an online report form by clicking here , or call us at (800) 229-3731 ext. 24
For a complete list of our terms and conditions click here.